Security Bank MasterCard

Blessed. This is the first word which crossed my mind when I thought of little kids who were brought up by their biological parents and grew up with so much love. I’m happy I am one of them.

I fully understood the true concept of a utility BILL (credit card, phone, electricity, etc.) at the age of 27 when all my bills became due within a given week and my pay check is not large enough to cover them. Though blessed, I feel I am being crucified for spending too much beyond my capacity to pay. A credit is always a credit.

My first credit card is an HSBC Classic card which is active up to present. From the outset, prompt payment is never a problem since I always make sure that my spending is within my power to pay. No more, no less. And so I thought. Having been a disciplined swiper, I accepted all the cards which was delivered to my door step.

The convenience of having a credit card whenever my wallet becomes thin is rewarding during the exact moment that the need arises but such delight is too temporary and automatically turns into a desolation when the due date of the bill comes close and no enough moolah is on hand. Though an average earner, I always make sure that I stash immediately all payable amounts I have and live life in honest poverty with whatever left of my TF. I understand that Warren Buffet never gave this advice but since he doesn’t see me, I cheated. Savings and investments were completely out of my head. But I know a lot about compound interests, financial charges, and late payment fees because they appear on my bill. I complain about such things yet I keep on paying.

Security Bank Master Card is one of the credit cards which I keep on my wallet despite the minimal credit limit they gave. Since the charges are minimal, I decided to delay my payments giving top priority to cards which have higher credit limit. After few months, the card became inactive. Despite the long hibernation of the card in the locker, I managed to pay everything I owe to the issuing bank. I was on cloud nine when I paid the last bill.

Having paid the entire amount I owe to the bank, I decided to request for the reactivation of my card. Since the hiatus seemed like a year, updating of information becomes necessary. The Member Service Representative of Security Bank told me that I have to fill-up the document and send it back to them. They were very nice. They even promised to call after thirty (30) minutes to give me updates regarding the Updating Form but they never did. They all lied. Well, majority of them are. Ramil the one who is in charge of my account, he was never true to his words and even squealed the irresponsibility of his boss. He pissed me off. He was a real pain in the ass. Hell, the email arrived to my inbox after two working days and unending calls to their hotline. OMG. The email arrived around 7pm. On that same day, around 5pm, I inquired about the cause of the delay and all he did was to tell me that he had communicated it to the support group. With such answer from a front line service officer, I told him that I’ll be cancelling my card for poor customer service.

Two days after, Ramil gave me a ring just to inform me that he is cancelling my card. Yes he has the all the power to cancel it because he is from the collections department. He asked few questions which I verified to be true and voila within few seconds my credit card was cancelled.

The cancellation of my Security Bank MasterCard made me sad because I really don’t have plans of cancelling it. It’s just that I made such decision while my emotions were high and Ramil is the person on the other end of the line. Now, I only have three active credit cards. Goodbye to Security Bank MasterCard!

With three credit cards left, I hope to manage my bills this time.